As the sole UX designer at HBS Systems, I was brought on board to clean up their B2B software designs by reviewing their existing software for usability issues, establishing a solid design system, working with development team on taking a more critical approach design, and help bring a much needed browser independence to some of their older screens. Additionally, HBS Systems tasked me with the creation of a B2C app for their client’s customers in the agriculture/construction/heavy equipment rental industries.
Click the links below to see a few of the projects I worked on.
︎︎︎OEM telematics
︎︎︎Report Screens
︎︎︎Ecom API/portal
︎︎︎Design System
︎︎︎Dealer Now app
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OEM Telematics
Telematics is a method of monitoring heavy equipment (tractors, telehandlers, skid loaders, etc) by using a GPS and onboard diagnostics for keeping tabs of anything from fuel consumption to power readings and geofencing. It is extremely useful for dealerships that have equipment rental so they can for locate unit and diagnose problems remotely. When a piece of equipment is not doing its job, it’s time/money wasted for customer and dealer.
Task/user flow
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Report Screens
Some of the legacy programs for our software will be endangered by Microsoft’s decision to stop all support for Internet Explorer in the coming months. As the sole UX designer, I’ve been tasked to reimagine the 20+ year old applications into a more contemporary look and feel, but not alter the functionality unless a critical usability issue was detected.
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Ecom API/portal
One of our strongest relationships is with a large OEM with a loyal customer base. They tasked us to help create an ecom API/portal to help ease the burden of the dealer’s parts department having to manually sort and enter all the customer orders entered from the OEM website. Definately a challenge, but our team was ready for it!
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Design System
During the revising report screens project (seen above), I simultaneously created the company’s first EVER design system. With some of parts of the software not having been touched in a very long time, this task was long overdue. Sorting through 20 years of CTAs, text inputs, and random UI elements was challenging, but brought out my inner archeologist.
Click here to see the latest version of the system
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Dealer Now app
As one of the largest and best known B2B software companies in the equipment dealership business, HBS Systems has a large and loyal network across the US and Canada. We felt we could improve the client/dealer relationship by developing an app that could give more control to the client with paying invoices, monitoring their credit limit, shopping for parts, and reserving construction/ag heavy equipment.
Project brief (slideshow)
Task/user flow
